Category: Onboarding

Plug-in to the Team and get your tools in place

Join Us !!

WELCOME!!

The page you requested is available to our team members only.

If you are on the team, please make sure you login.

If you are interested in joining the team, please call or text me to discuss your goals Ken 302-319-3196

Thanks Ken!

How we use SLACK in the Team

Team SLACK Use

Group Text, transactions and more

Goal

  • Understand how The Ken Van Every Team Uses SLACK app to support  agent businesses and manage transactions.  Create clear lines for communication to help your clients from contract to close

Learn

Take Action

  • Get your SLACK Setup on your phone and Desktop
  • Check SLACK several times a day
  • Considered email notifications ins case you are off slack

Key Ideas

  • Remember working as a team is a way for you to achieve more and make more money
  • Slack is a place to stay informed about opportunities such as leads and lead generation events
  • Because it allows us to organize communication SLACK is prferrable to private texts or even emails

Agent Partnership Agreement

Amazing Support

Work in your strength zone

Goal

Our Team partners with driven, talented individuals who have like values and business motivation.  Cultural fit is very important to us.  Our partners enjoy highly developed systems and support so they can do business right away. As your business grows opportunity in the team continues to open up so you can build a very big business with the support of the organization.

Our WHY

  • We believe home ownership is life changing
  • It is an honor when clients entrust us to support them on their journey
  • Each client deserves the highest level of service
  • Real estate transactions do not have to be stressful
  • We build our business through long term relationships

Core Values

  • Integrity – doing the right thing, even if no one knows about it.
  • Growth – business grows only to the extent our team members grow.
  • Passion – we are driven, competitive, relentless, gritty.
  • Service – delivering WOW experiences routinely.
  • Ownership – doing what it takes, leading.
  • Excellence – consistent, continuously improving habits, systems practices.
  • Communication – taking the stress out of the transaction.

Mission

  • Supporting People Through Life Changes with Exceptional Real Estate Experiences

What the Team Provides

  1. High Performance success training and events including Coaching, Consulting and Training related to real estate sales, business planning, goal setting, weekly individual and group coaching, Sales coaching, success trackers, conversation mastery training, daily team standup meetings and selected regional events.
  2. World class Brivity Platform and CRM, including lead management, auto dialer, automation, transaction management, print and digital marketing and extensive live and recorded training events in lead generation, conversion and nurturing.
  3. Paid buyer and/or seller leads which, subject to THE COMPANY soles discretion, may be adjusted, distributed or changed.
  4. Access to THE COMPANY Team listings on an “as available” basis for the purpose of lead generation, ie (open houses, prospecting etc) in accordance with THE COMPANY Open House Policy and Guidelines. Buyer leads, inquiries and referrals will be provided to the TEAM MEMBER on an “as available” basis. Lead distribution is subject to THE COMPANY’s sole discretion based on TEAM MEMBER’s workload, capability, personality match, etc.
  5. Comprehensive transaction systems and support services including efficient contract writing systems, and in-house transaction coordinator for contract-to-close support, compliance and commission processing.
  6. Extensive listing support including listing certification training and materials, appointment preparation support, turn-key listing form systems, comprehensive Listing Management services including staging, photography, videography, drone, signs, lockboxes, marketing, literature and concierge listing client support
  7. Local Administrative support – for agents and clients
  8. Inside Sales Agent (ISA) and/or database manager
  9. THE COMPANY Team branded materials, ie., signs, marketing materials, personal website and profile page, personal branding support, business cards etc.
  10. Additional services and materials deemed reasonable by THE COMPANY.

Roles

  • Buyers Agents
  • Showing Partners
  • Listing Agents - certification required

Expectations of Full Time Agents

  • Close a minimum of 2 transactions per month beginning no later than the first 180 days from completing license process
  • Spend 10 hours/week in Lead Generation/follow up
  • Fully execute their selected lead generation lever weekly
  • Maintain script partners and participate in at least 3 - ½ hours script practice sessions per week
  • Attend daily standup meetings
  • Attend weekly coaching team meetings
  • Track lead generation activities
  • Complete Agent LAUNCH within 4 months of joining the TEAM
  • Attend a bi-weekly one-on-one (411 meeting) with their coach at a set time.

 

Brivity Resources

The Brivity Platform

Real Estate Success Guaranteed

Goals

  • Get Familiar with Brivity Basics
  • Be Aware of Brivity Training and Support
  • Build the daily habit of Success

Overview

Once a team member if Licensed (usually in Delaware) they are provided a "seat" in our Team Brivity Account. Brivity is the central hub of how we run our business. It provides all the feature below and much more. Since the Brivity team is always updating, upgrading the platform and building out incredible training resources, we are not likely to keep this webpage up to date with all the training and events. So we will highlight the things you need to get started and then encourage you to plug in directly to their website.

  • CRM - contact information and interactions with your leads and sphere
  • Dialer - make call and record outcomes
  • Track your activities and your pipeline
  • Text messaging- leads
  • Email Templates - for common conversations
  • Autoplans - automation for engagement and transactions
  • Listing Alerts - lets people search for homes and allows you to nurture them
  • Market Reports - Regular reports on what is selling in an area
  • Transaction coordination and listing management
  • Marketing - print, digital and social
  • Agent Personal Website - you can share with others and post various things on social to generate business. Aslo your picture and profile will appear there
  • AND MORE ...

Getting Started with Brivity

Once you get your Brivity seat you will

  1. Setup your profile
  2. Registry and complete an 8 module course at Brivity Academy
  3. Provide your database to the team so we can import it for you
  4. Begin contacting your friends and sphere using the tools in Brivity

Key Resources

  • Whenever you are in your Brivity account the question mark at the very upper right or the page take you to Brivity training and support resources

  • Brivity Statuses - it is key you understand and use these to keep track of what you learn about people in your database, Download and print this cheatsheet, refer to it constantly.
  • Brivity Daily 10 - The goals is to work through these steps every day you are working on real estate in order of priority. Download and print this cheatsheet

Key Ideas

  • Brivity is the central envirom=nment by which you will interact with leads, track your activities and identify your business opportunities

 

Market Center Resources

Keller Williams

Market Center Resources

Goal

Get Familiar with Keller Williams and Market Center(MC) and Support Resources.  IN KW our offices are called Market Centers.  The market centers have support staff and a managing broker. Our market center is currently partnered with the Brandywine market Center in Westchester. This is a great benefit to us because it makes that location available for us as well to meet with clients and attend trainings. It also gives us more leverage to host larger events. Some of our support staff is shared with the Brandywine market center.

Market Center Services

  • Assist with the licensing process and license applications
  • Manage the Kaplan pre-licensing sponsorship program
  • Maintain training calendar  including local, regional and national events
  • Maintain a productivity coaching program for agents who are not on a team.
  • Conference room facilities, for training, client meetings and for closings if necessary
  • Select preferred vendors for resources, such as inspections and lenders
  • Maintain the office equipment and the network services
  • Provide agent mailboxes
  • Rent private office spaces
  • Host monthly team meetings
  • Provide water, coffee  and kitchen facility
  • 24 x 7 x 365 access 

Staff

  • Front Desk 0f Director of First Impressions  (DFI) -- Generally at the front desk 9-5 weekdays -  302-299-1100 EMAIL, PHONE
  • Market Center Administrator (MCA) - responsible for overall office operation, compliance and processing of commissions - EMAIL, PHONE
  • Team Leader (TL) -  Responsible for the training program and  consulting and coaching with the top agents, runs the ALC
  • Agents Services Coordinator - (ASC)  provides a broad range of support to agents, including the licensing process and on boarding for Keller Williams, and for the market center EMAIL, PHONE
  • Productivity Coach - (PC) - runs training events and coaching for solo agents
  • Brokers) - DE, PA, MD, NJ - LINK
  • Associate leadership council (ALC) - this is a volunteer group of the top agents in the office who meet monthly to make decisions and operate committees that help with the local office operation and culture.
  • Operating Partner (OP) - this is a primary share owner of the office

The Basics

Location - Map, Directions

Hours

Access

Dropbox

 

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