Keller Williams
Market Center Resources
Goal
Get Familiar with Keller Williams and Market Center(MC) and Support Resources. IN KW our offices are called Market Centers. The market centers have support staff and a managing broker. Our market center is currently partnered with the Brandywine market Center in Westchester. This is a great benefit to us because it makes that location available for us as well to meet with clients and attend trainings. It also gives us more leverage to host larger events. Some of our support staff is shared with the Brandywine market center.
Market Center Services
- Assist with the licensing process and license applications
- Manage the Kaplan pre-licensing sponsorship program
- Maintain training calendar including local, regional and national events
- Maintain a productivity coaching program for agents who are not on a team.
- Conference room facilities, for training, client meetings and for closings if necessary
- Select preferred vendors for resources, such as inspections and lenders
- Maintain the office equipment and the network services
- Provide agent mailboxes
- Rent private office spaces
- Host monthly team meetings
- Provide water, coffee and kitchen facility
- 24 x 7 x 365 access
Staff
- Front Desk 0f Director of First Impressions (DFI) -- Generally at the front desk 9-5 weekdays - 302-299-1100 EMAIL, PHONE
- Market Center Administrator (MCA) - responsible for overall office operation, compliance and processing of commissions - EMAIL, PHONE
- Team Leader (TL) - Responsible for the training program and consulting and coaching with the top agents, runs the ALC
- Agents Services Coordinator - (ASC) provides a broad range of support to agents, including the licensing process and on boarding for Keller Williams, and for the market center EMAIL, PHONE
- Productivity Coach - (PC) - runs training events and coaching for solo agents
- Brokers) - DE, PA, MD, NJ - LINK
- Associate leadership council (ALC) - this is a volunteer group of the top agents in the office who meet monthly to make decisions and operate committees that help with the local office operation and culture.
- Operating Partner (OP) - this is a primary share owner of the office
The Basics
Location - Map, Directions
Hours
Access
Dropbox